Delivery Information

We offer the fastest shipping options at the most affordable rates for each of our customer regions around the world. The options listed for each order are based on the customer’s shipping address, product specifications (e.g., weight and availability) and the requested shipping time. You can choose your preferred shipping method from the options offered during the checkout process for each order.

We will use DHL - FEDEX - UPS - EMS Indonesian Post as your requested.

All order can be shipped directly to your door. We take care in packaging your order and fully insure each order. If you are visiting our warehouse, you can come in and purchase a product, and we will send the package to your home or to a delivery destination address that you provide to us.

You can track the processing status of your order at any time. You can also track the shipping status of any order through its specific package tracking link, provided via email once your order is shipped. If you’re looking for information on a particular order and haven’t received or no longer have the email detailing this tracking link and how to use it to track your order, you can contact our customer support team at info@putrastore.com for help.

All Products in our company are brand new and unpacked. We will use secure packing of your goods. If the products are damaged during the transport, please contact our customer support team at info@putrastore.com immediately once you received the goods.

We offer various special discounts and deals throughout the year on the products in our online store. These offers vary according to customer specifications and order requirements, which are clearly and carefully outlined in every promotion and communication to our customers.